Technician - Telecom; Level I, II, III

TECHNICIAN - TELECOM (Level I, II, III) role at Kinder Morgan, Inc.

Field Telecommunications tech needed to support Pipeline Operations, Terminals and associated company assets.

Location:

Carlsbad, NM, and various telecommunication sites in the area and/or district.

Travel is required; a company vehicle is assigned for this job.

• Maintain and install telecommunications equipment in Carlsbad, NM, and various telecommunication sites in the area and/or district.
• Telecomm equipment includes and may not be limited to:
  Microwave Radios, Industrial Wireless Systems, SCADA Communication Systems, VSAT, CDMA, Phone Systems, Digital Multiplexer, Office Networks (LAN/WAN), VHF Radio Systems, and associated equipment.
• Apply problem solving skills and break down complex problems to isolate outages and restore services.
• Work within a ticketing system to document the resolution of telecomm outages, installations and repairs.
• Regularly and directly interface with a wide variety of people with tact, courtesy and professionalism, including but not limited to other employees, management, vendors, and customers.
• Schedule each work day for optimum efficiency for the greatest benefit to Kinder Morgan, and work with limited supervision.
• Carry a company-provided cell phone and be available to respond during working hours and non-working hours.
• Callout and unscheduled overtime is required, and anticipated.
• May be required to work non-traditional hours.
• Maintain a high regard for personal safety, the safety of company assets and employees, and the general public.
• Maintain a regular, dependable attendance, and a high level of performance.
• Write effectively, and understand verbal and written communications, including email.
• Speak clearly, both in person and by telephone, using a high level of verbal skills, and listen carefully.

Primary Purpose
:
Field Telecommunications tech needed to support Pipeline Operations, Terminals and associated company assets.

• Responsible for maintenance and installation of telecommunications equipment in Carlsbad, NM, and various telecommunication sites in the area and/or district.
• Telecomm equipment includes and may not be limited to:
  Microwave Radios, Industrial Wireless Systems, SCADA Communication Systems, VSAT, CDMA, Phone Systems, Digital Multiplexer, Office Networks (LAN/WAN), VHF Radio Systems, and associated equipment.
• Apply problem solving skills and break down complex problems to isolate outages and restore services.
• Work within a ticketing system to document the resolution of telecomm outages, installations and repairs.
• Regularly and directly interface with a wide variety of people with tact, courtesy and professionalism, including but not limited to other employees, management, vendors, and customers.
• Schedule each work day for optimum efficiency for the greatest benefit to Kinder Morgan, and work with limited supervision.
• Carry a company-provided cell phone and be available to respond during working hours and non-working hours.
• Callout and unscheduled overtime is required, and anticipated.
• May be required to work non-traditional hours.
• Maintain a high regard for personal safety, the safety of company assets and employees, and the general public.
• Maintain a regular, dependable attendance, and high level of performance.
• Write effectively, and understand verbal and written communications, including email.
• Speak clearly, both in person and by telephone, using a high level of verbal skills, and listen carefully.

Travel is required; a company vehicle is assigned for this job.

• Education:
  
  High school diploma.
• Associate Degree in Electronics Technology. BS in Technology or Engineering is a plus.
• A minimum of four years experience actively working in electronic technology or telecommunications may be accepted as a degree substitute.

• Experience/Specific Knowledge:
  In addition to the degree requirement (or acceptable degree substitute), some level of direct and active work experience in telecommunications is needed (minimum of three years to be considered for Level II Tech and higher).
• Solid training in…