Support Services Specialist

Support Services Specialist

Join to apply for the Support Services Specialist role at Innovative Network of Knowledge.

It’s a great feeling to work for a company that does so much good for others around the world!

High School diploma or GED and Child Development Associate Credential (CDA) or state awarded certificate meeting or exceeding CDA requirements, or an enrollment in a CDA credential program to be completed within 18 months of hire.

One year of related work experience.

• Protect the physical and mental health and safety of children; no child is left unsupervised.
• Implement culturally and developmentally appropriate nutrition services, accommodating diets including special dietary needs and disabilities.
• Ensure facilities, equipment and materials are kept clean and safe per federal policies and agency protocols.
• Implement hygiene practices, including toileting, hand washing, diapering, safe food preparation and consistent handling of blood and body fluids per OSHA standards.
• Maintain child safety during activities, report suspected or known child abuse and neglect, supervise children at all times, and adhere to conduct standards.
• Support staff development, complete required training per state and federal standards, pursue professional development and staff wellness initiatives.
• Respond to classroom requests for support promptly, complying with Office of Head Start and agency regulations.
• Communicate regularly with teachers to keep them informed of student behavior and progress.
• Monitor classroom to ensure it is free from physical and environmental hazards.
• Report all incidents within the prescribed time frames.
• Perform other duties as assigned.

• Daily cleaning of facilities, classrooms, offices, bathrooms, common areas and playgrounds.
• Maintain inventory control of cleaning supplies, ordering and receiving them.
• Arrange seasonal deep cleaning and maintenance of building interior and exterior.
• Implement hyper-sanitation protocols when directed.
• Follow safety and health procedures per federal and agency policy.
• Prepare and serve classroom meals; assist with family-style meal activities.
• Wash dishes, pots, pans, utensils using approved sanitation methods.
• Conduct routine inspections to ensure areas are free of safety hazards, trash, weeds, and foreign materials.
• Inspect and keep outdoor areas safe between contracted services.
• Notify supervisor of safety or health concerns.
• Assist with moving, transporting furniture, fixtures, supplies and equipment.
• Launder clothing and linens as requested.
• Assist with classroom supervision as needed.
• Assist with set‑up/tear‑down for classroom and center activities, training, meetings, recruitment fairs, and special events.
• Assist with building, storage, machinery, and equipment maintenance and repairs.
• Perform additional duties as required.

• Demonstrate sensitivity and competence to the service population’s cultural and socioeconomic characteristics.
• Communicate in writing and verbally in English;
  Spanish preferred.
• Maintain emotional control and professional composure at all times.
• Knowledge of all INK policies and procedures.
• Organize and prioritize duties in a fast‑paced environment.
• Valid driver’s license.
• Pass health examination.
• Confirm work eligibility status.
• Pass driving history check.
• Clear criminal background check.
• Lift up to 60 pounds.
• Stand, sit on the floor, bend, squat, kneel, lift children, and actively engage with children.
• Exposure to communicable diseases and other hazards such as cigarette smoke and pets in neighborhoods.

• Travel up to 50% by car, bus, airplane or train for conferences, meetings and other duties; overnight travel may be required.
• Occasional evening and weekend work for events such as home visits, parent‑teacher conferences, community events and field trips.

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable laws, it is our policy to provide equal employment opportunity to all employees regardless of race, religion, national origin, color, sex, disability, age, citizenship status, veteran or military status, and other protected classifications. This policy applies to all terms and conditions of employment including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work in the U.S. We are unable to sponsor visa.

Referrals increase your chances of interviewing at Innovative Network of Knowledge by 2x.