Membership Coordinator - Peak Spa - Jumeirah Tower

About Jumeirah

Jumeirah,agloballeaderinluxuryhospitalityandamemberof

Dubai

Holding,operatesanexceptionalportfolioof
31properties,including
33signature

F&Brestaurants,acrossthe

Middle

East,Europe,Asiaand Africa.

Sincetheopeningoftheiconic Burj Al Arabin
1999,Jumeirahhasbecomesynonymouswithwarmandgenerousservice,craftingdistinctiveandpurposefulexperiencesthatbringjoytoguestsworldwide.

About The Hotel

Locatedintheheartof Knightsbridge,Jumeirah Carlton Towerisalandmark Londonaddresswhereheritagemeetscontemporaryluxury .Thehotelfeatures
186beautifullyappointedguestrooms,87withbalconies—ararefeaturein

London—alongsideaccesstotheprivate

Cadogan

Gardens,destinationdiningat

La Maison Ani ,and London’slargestnaturallylitswimmingpoolat

ThePeakhealthclubandspa.

Aboutthe Job

Anopportunityhasarisenfora Membership Coordinatortojoinus Jumeirah Carlton Towerin The Peak Spa .

Themaindutiesandresponsibilitiesofthisrole:

• Actasaprimarypointofcontactformembers,respondingpromptlyandprofessionallytoinquiries,requests,and feedback.
• Assistwithonboardingnewmembers,ensuringtheyfeelwelcomedandinformedaboutthebenefits,events,andcommunityethos.
• Supportthecoordinationandcommunicationofmemberevents,activities,and experiences.
• Buildandmaintainpositiverelationshipswithmembers,ensuringawarm,personalised,andconsistentlevelofservice.
  
  Greetingbynamewherepossible.
• Maintainaccurateandup-to-datememberrecordson
  
  MRM,Book4timeand Sales Reconciliationsheet .
• Preparereportsanddatasummariesforthe Membership Manager ,includingengagementmetrics,renewals,andeventparticipation.

Aboutyou

Theideal candidateforthispositionwillhavethefollowingexperienceandqualifications:

• Excellentlisteningskillsandcustomerorientation.
• Adaptabilityandappreciationofculturaldiversity
• Passionfordrivingexcellence
• Adaptableandflexible
• Similarexperienceinasimilarrolewithinaluxury Hotel.

Aboutthe Benefits

AtJumeirah,wearededicatedtofosteringaworkplacewherecolleaguesfeelvalued,supported,andinspiredtogrow.

Ourbenefitspackagereflectsthiscommitmentbycombiningrewardingfinancialincentives,comprehensive healthcare,andopportunitiesforprofessionaldevelopment.

Benefits include:

• Supportiveandinclusiveworkenvironment
• Accessto Learning&Developmentprogrammesandclearcareerpathways
• Opportunitiesforinternalmobilitywithinourglobalnetwork
• Colleaguediscountsonfood,beverage,andhotelstaysworldwide
• Healthcareandinsurancebenefits
• Competitive salary+excellentservicecharge
• Extraholidayforsignificant Birthdays(21.30.40.etc.)
• Jumeirahperkswebsiteaccess–discount
• Drycleaningofuniformor Business attire
• Mealsonduty