Administrative Officer - Primary Care

Job Summary

Primary Care team is looking to recruit an Administrative Officer to join its central business support team, providing administrative support to the wider Primary Care team.

• Provide flexible and proactive administrative support, meeting the needs of the service.
• Arrange and support routine and ad‑hoc meetings, take formal minutes and action notes.
• Handle enquiries via email, telephone and face‑to‑face contact.
• Process Primary Care contractor claims and invoices within agreed timelines.
• Manage stock ordering, accurate data entry, and maintenance of spreadsheets and clinical systems.
• Support report production, data extraction, and training event organisation.
• Perform general office duties including filing, photocopying, and record management.
• Summarise patient notes as trained.
• Operate in line with established policies and procedures.

Hywel Dda University Health Board plans and provides NHS health care services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. The Board has over 13,000 staff and offers a wide range of primary, community, in‑hospital, mental health and learning disabilities services.

• Experience working in an administrative or office environment.
• Competence with Microsoft Office (Word, Excel, PowerPoint).
• Confidence using email and searching the internet.

• Experience working in a multidisciplinary team.

• Level 3 qualification (e.g., A levels, AS levels, NVQ3) or equivalent demonstrable experience in administrative or office skills.

• Knowledge of medical/healthcare terminology.

• Welsh speaker (Level
  1).

• Flexible approach to meet the needs of the service.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.

Applications from job seekers who require Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Hywel Dda University Health Board

Hafan Derwen
St David's Park
Carmarthen
SA31 3BB

United Kingdom

(Use the "Apply for this Job" box below)./

Business and Risk Manager – Primary Care
Salary: £26,300 to £27,890 per annum (pro rata if part time)

Interviews will be held on 01.07.2026.