Patient Administrator; Bank

Patient Administrator (Bank)

Werndale Hospital, Carmarthen - Bank shifts. Salary: up to £13.35 per hour (depending on experience, training and qualification).

Werndale Hospital is part of the Circle Health Group, Britain's leading provider of independent healthcare. We are seeking a Patient Administrator to support our Administration department on an as required basis, covering busy periods and staff absences.

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best-practice process maps are followed, providing an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Handle all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of the Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
• Comply with all relevant mandatory training.

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in PC use, including software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment is beneficial.

Circle Health Group offers a competitive hourly rate. To find out more about the Circle Health Group Philosophy, visit