Engagement and Communications Support Officer

Join our Engagement and Communications team and play a key role in supporting communications and engagement activity across the Health Board. You will help to inform, deliver and coordinate meaningful opportunities for communities across Hywel Dda to have their voices heard and influence service improvement. This varied role includes providing high-quality administrative and communications support, from preparing agendas and taking detailed minutes, to maintaining records, managing databases, and supporting procurement processes to keep the team running smoothly.

You will act as a first point of contact for enquiries, supporting senior colleagues while managing competing priorities with confidence and initiative. You will also help plan and deliver engagement events and consultations, working with a wide range of partners, and take a proactive approach to promoting schemes and encouraging involvement from local communities. This is an excellent opportunity for someone organised, enthusiastic and motivated to make a real difference.

You will help ensure communities have a voice in shaping and improving services by providing high-quality administrative and organisational support.

Working closely with colleagues and a wide range of stakeholders, you will assist in coordinating engagement and communication activities and events, helping projects run smoothly and effectively.

This is a varied and rewarding role where you will manage enquiries as a first point of contact, support meetings and consultations, maintain accurate records and systems, and contribute to continuous improvement across the team. You will also support financial and data processes, and play a key role in ensuring information is handled professionally and sensitively. This opportunity is ideal for a proactive, organised individual with strong communication skills and a passion for community-focused work.

• Provide comprehensive administrative support, using judgement to manage priorities
• Act as a first point of contact, handling enquiries professionally and bilingually
• Support engagement and communication activities, projects and communications with stakeholders
• Organise meetings and events, including agendas, minutes and logistics
• Maintain accurate records, databases and filing systems in line with policies
• Input and manage data across systems, producing basic reports as required
• Assist with routine financial processes, including invoices and procurement