Customer Service Advisor

We are looking for a Customer Service Advisor to join our team in our St Clears office Working as part of our Domestic Online Team, our Customer Service Advisors work in a fast-paced environment and face different challenges every single day. Through high performance and putting our customers first, our Customer Service Advisors have great prospects for progression and additional training opportunities.

Our Customer Service Advisors are responsible for maintaining the relationships of our Online domestic customer base. Handling inbound calls and emails, youll be responsible for the customer journey and ensuring each account is maximised to its full potential. The customers you will assist in this role are our Online customers & buying group clients, so great communication skills and customer focus is essential.

As a Customer Service Advisor for Certas Energy youll have access to:
Competitive basic salary + Commission Progression opportunities Free parking Brand discounts through Certas group scheme Buy, Sell, Carry Holiday scheme Life assurance scheme Pension scheme Gaining experience with a leading fuel brand in the UK Are you a Certas Energy Customer Service Advisor? Were looking for:
Minimum of 6 months in a customer service environment or similar No sales experience necessary as full training will be given