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Customer Service Advisor - Multi-Channel
Job in
Carmarthen, Carmarthenshire, SA31, Wales, UK
Listed on 2026-08-29
Listing for:
Brackenberry
Contract
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Brackenberry is seeking a Customer Services Officer in Carmarthen on a 3-month contract, with a strong likelihood of extension at the client's discretion. The role involves handling inquiries via telephone, in person, and digital channels, and promoting online services while providing accurate support where digital options are not available.
You will manage enquiries across Council Tax, Housing Benefits, Housing Repairs, and related services, ensuring first-point contact resolution where
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