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Complaints Advocate – Welsh-Speaking, Hybrid

Job in Carmarthen, Carmarthenshire, SA31, Wales, UK
Listing for: Citizen Voice Body for Health and Social Care Wales (operating name Llais)
Full Time, Seasonal/Temporary position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 41000 - 49000 GBP Yearly GBP 41000.00 49000.00 YEAR
Job Description & How to Apply Below

Citizen Voice Body for Health and Social Care Wales (operating name Llais) is recruiting a Complaints Advocate (Band
6) on a maternity cover contract. The role is 37.5 hours weekly, hybrid with remote and office-based work in Carmarthen.

The post emphasizes providing specialist information to complainants and guiding them through NHS and social care complaints procedures. Welsh language ability is essential to communicate effectively with diverse communities.

The following role is for a Complaints Advocate – Welsh-Speaking, Hybrid with Citizen Voice Body for Health and Social Care Wales (operating name Llais).

Our team is growing, and we are hiring a Complaints Advocate – Welsh-Speaking, Hybrid in Carmarthen, Wales, United Kingdom.

This opportunity is for the Complaints Advocate – Welsh-Speaking, Hybrid role at Citizen Voice Body for Health and Social Care Wales (operating name Llais).

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