Mental Health Act Administration Assistant

Mental Health Act Administration Assistant

We are looking for an enthusiastic and motivated individual to provide administration support within the Mental Health Act administration team.

The post holder will possess excellent communication skills, to sensitively handle communications, both by telephone and email and have excellent attention to detail to accurately record data on a range of patient and office systems.

The successful candidate will be expected to demonstrate initiative in planning and prioritising their workload in a way that supports the team.

The role will involve undertaking a range of administrative processes related to the Mental Health Act and therefore the post holder must be aware of the confidential nature of this role.

This is a demanding and interesting role and full training will be provided on relevant areas of the Mental Health Act.

As a Mental Health Act Administration Assistant you will:

• Acquire knowledge of the Mental Health Act and its Code of Practice, as well as other associated legislations at the required level.
• Use sound judgement to seek advice or alert senior managers, clinicians to issues relating to the Mental Health Act, including highlighting detention and treatment expiry dates.
• Ensure all detained patients are provided with statutory rights to information both verbally and in writing by the delegated professionals, liaising as necessary with advocates and patient solicitors.
• Manage the departmental diary, including coordinating and planning Mental Health Review Tribunals and Hospital Managers hearings.
• Work with colleagues and stakeholders in a collaborative way to optimise the use of resources and improve documentation and the performance of standards relating to the Mental Health Act.
• Work within established administrative procedures to ensure records are updated accurately.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

• Educated to GCSE level or equivalent, including English at Grade C or above.
• NVQ Level 3 or equivalent.
• IT Qualification.
• ECDL or RSA/OCR 3 or equivalent.
• Knowledge of NHS databases.
• Knowledge of clinical terminology.
  
  I
• Rudimentary knowledge of legislative practices.

• Experience in using Microsoft Office packages such as Word, Outlook, Excel and Teams.
• Experience of data inputting and working with databases and ability to extract and analyse data.
  
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• Exercise own initiative when dealing with issues.
• Experience of working in an office environment.
• Experience of administration within the NHS, particularly of patient administration systems.
• Experience of taking and transcribing minutes at meetings.

• Willingness to travel across Health Board locations in a timely manner.
• Flexible approach to the needs of the service.
• Welsh Speaker (Level
  1).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

£25,313 to £26,999 a year (pro rata if part time).