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ICT Specialist

Job in Carmarthen, Carmarthenshire, SA31, Wales, UK
Listing for: Dyfed-Powys Police
Full Time position
Listed on 2026-10-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 52000 GBP Yearly GBP 35000.00 52000.00 YEAR
Job Description & How to Apply Below

Level of Welsh language ability required? 1

Interview Date 18 November 2026

Closing Date 05/11/2026, 23:55

Job Advert Description

An exciting opportunity has arisen to join us as an ICT Specialist in the ICT Department.

What you will be doing? Role Specific Tasks
  • To configure, install and maintain computer and network hardware in line with the ICT department change and release management processes and procedures.
  • To provide expert and creative solutions to user problems to ensure user satisfaction and productivity.
  • To research, resolve and respond to complex questions received via telephone calls, call backs, or escalations and provide support on electronic services, in accordance with current standards.
  • What can you expect?
    • All new starters will have a buddy/mentor to support you when you join
    • 24 days annual leave (rises to 29 days with 5 years’ service) plus 8 bank holidays
    • Additional 24 days flexi leave (role dependant)
    • Access to on-site gyms and fitness classes
    • Discounts from various retailers via the Blue Light Scheme
    • Cycle to Work Scheme
    • Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy.
    • Staff Support Networks
    • Flexible working opportunities
    • Generous maternity/paternity and adoption leave entitlements.
    • Sick pay provisions
    • All candidates are subject to vetting and medical checks.

    Interviews to be held on: 18th & 19th of November

    Diversity and Welsh language

    Dyfed Powys Police are inclusive employers and strive to have a workforce representative of the communities they police and serve. We believe that we will benefit from the variety of thinking, approach, and skills that diversity can bring; all of which helps us to deliver a better policing service.

    We continue to work towards creating a safe, open culture that is ethical and inclusive of all. We have a range of staff networks and groups to provide specific support and advice, and our aim is to recruit talented people with a diverse range of skills and experience. We welcome applications from all backgrounds and communities regardless of age, gender, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious beliefs.

    Find out if you’re eligible for Positive Action here.

    We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English.

    Information point:

    If you require any further information about this role, please do not hesitate to contact: recru

    Or attend our weekly drop-in recruitment event, Wednesday @ 11am – 11:30am here.

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