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Receptionist, Administrative​/Clerical

Job in Carmel, Hamilton County, Indiana, 46033, USA
Listing for: H&R Block
Full Time position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Job Description & How to Apply Below

Seasonal Client Service Professional / Receptionist

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

As a Seasonal Client Service Professional / Receptionist, you will help clients secure the best tax professionals, greet them with a friendly approach, schedule appointments, manage client needs, keep the office organized, and perform other duties as assigned.

Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best‑suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Ensure all client needs have been met during service both in person, over the phone, or virtually
  • Maintain office cleanliness and the organization of resources with team members
  • Other duties as assigned
Qualifications
  • High school diploma or equivalent
  • Ability to work a flexible schedule and/or in multiple locations
  • Sales/marketing experience
  • Experience working in a fast‑paced environment
  • Previous experience in a customer service environment
  • Ability to multi‑task
  • Strong organizational and time‑management skills
  • Computer proficiency and ability to use Microsoft Office
Benefits
  • Employee Assistance Program with Health Advocate
  • Well‑being program, Better You, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (additional eligibility requirements apply)
  • All other benefits are available to eligible employees (click to view all available benefits)
Our Community

At H&R Block we remain committed to building a connected culture that values trust, care, and collaboration. You will be immersed in an exceptional work environment recognized worldwide and surrounded by colleagues who are committed to helping each other grow.

Equal Opportunity Employer

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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