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Director, Commercial Operational Excellence

Job in Carmel, Hamilton County, Indiana, 46033, USA
Listing for: Belden Inc.
Full Time position
Listed on 2026-10-12
Job specializations:
  • Business
    Operations Management, Change Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 140000 - 185000 USD Yearly USD 140000.00 185000.00 YEAR
Job Description & How to Apply Below
Director, Commercial Operational Excellence

Date: Sep 28, 2026

Location: US

Company: Belden Inc

Innovation Starts With You

Propel your career at Belden, where innovation creates possibilities‑for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world's most complex connectivity challenges, turning curiosity into meaningful impact. Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what's next. You'll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business-creating value in the world around us.

Together, we are shaping the future of digitization and paving the way for the next generation of innovation.

About the Role

Belden is continuing to evolve how we go to market, shifting from a product‑led model to a verticalized, solutions driven commercial engine. We are seeking a Director, Commercial Operational Excellence, to build and sustain the regional operating mechanisms that enable consistent execution across AMS commercial teams.

This role leads KPI governance for AMS, runs the AMS regional Operations Review cadence, and serves as the primary continuous improvement leader for AMS commercial workflows, planning and facilitating kaizen events, strengthening process adherence and handoffs, improving data quality, and eliminating friction between teams. The Director will deliver measurable performance improvement by combining structured problem solving, high operational rigor, and hands‑on execution.

Success in this role comes from embedding improvements into day‑to‑day execution through clear KPI definitions, standard work, and closed loop action management, while partnering with enterprise teams for tool enablement, reporting infrastructure, and broader change communications and training.

What You'll Do 1. AMS KPI Governance & Performance Management
  • Own and coordinate AMS commercial KPI governance (definitions, measurement standards, accountability, action management).
  • Establish and maintain an AMS single source of truth for key KPIs in partnership with Sales Ops, Commercial Ops, and Digital/Analytics teams.
  • Lead monthly KPI performance tracking and insight generation; identify gaps, root causes, and corrective actions.
  • Improve data quality and KPI reliability through standard work, governance routines, inspection mechanisms, and process controls at the point of capture.
2. AMS Regional Operations Reviews (Operating Rhythm)
  • Run the AMS Operations Review cadence(quarterly, with supporting monthly routines as needed).
  • Build crisp narratives for leadership: what changed, why it changed, risks/opportunities, and decisions required.
  • Drive follow-through viaclosed-loop action management(clear owners, due dates, escalation paths, and verification that countermeasures worked).
3. Continuous Improvement & Kaizen Leadership (Commercial Workflows)
  • Serve as the AMS commercial continuous improvement leader; identify, prioritize, and deliver initiatives that remove friction and accelerate execution.
  • Lead and facilitate kaizen events across AMS commercial processes (e.g., opportunity progression, solution/quote workflows, lead handoffs, partner motions, forecasting inputs, services attach motions).
  • Implement control plans and sustainment routines so improvements translate intoobservable adherence and measurable outcomes, not one‑time documentation.
  • Strengthen cross‑team handoffs and process adherence (Solution Sales, Partner Sales, BD, Global Accounts, Marketing, Sales Ops, Services, Customer Service, Comm Ops, PMO, Pricing, Finance, Operations), reducing rework and cycle time.
4. Standard Work, Controls & Sustainment
  • Define and improve core commercial…
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