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Warranty & Customer Care Lead — Field Services

Job in Carmel, Hamilton County, Indiana, 46033, USA
Listing for: PulteGroup Inc.
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Pulte Group, Inc. is seeking a Customer Care Manager II to lead homeowner service requests in the Indianapolis area, triage warranty concerns, and oversee repairs through completion. This on-site role emphasizes customer service and process discipline to protect build quality and customer loyalty.

The CCM II will manage trades, collaborate with vendors, and support risk mitigation and SR reporting to leadership, ensuring timely, effective warranty resolutions.

This opening is for the Warranty & Customer Care Lead — Field Services role at Pulte Group Inc.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Warranty & Customer Care Lead — Field Services role in the description above.

We appreciate your interest in this position.

Join Pulte Group Inc. and contribute to our ongoing work.

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