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Guest Service Agent - Service

Job in Carmel, Hamilton County, Indiana, 46032, USA
Listing for: Pyramid Global Hospitality
Full Time position
Listed on 2026-01-15
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Manager / Planner, English Customer Service
Job Description & How to Apply Below
Position: Guest Service Agent - At Your Service
Pyramid Global Hospitality - : ab-1 [Front Desk Agent / Concierge] As a Guest Service Agent at Pyramid Global Hospitality, you'll:
Greet guests warmly and provide exceptional customer service;
Handle check-ins and check-outs efficiently while managing reservations;
Address guest inquiries and resolve complaints promptly;
Coordinate with housekeeping and maintenance to ensure room readiness;
Maintain accurate records of guest information and billing;
Promote hotel services and amenities to enhance guest experience.
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