Insurance Processor Supervisor

Co‑leads the Insurance Processing Department, providing guidance and support through positive communication and ensuring that daily goals are achieved. Supervises 10 or more employees.

• 20% Supervises 10 or more employees and ensures that Insurance Processing performance standards are met.
• 15% Ensures that insurance documents are processed within standards and occasionally assists with interpreting and keying insurance information into the tracking system to meet this goal.
• 15% Interviews, hires, coaches, evaluates, disciplines, and terminates employees according to Human Resources guidelines.
• 10% Ensures that new employees are familiar with the company’s and department’s facilities, policies and resources.
• 10% Monitors and maintains all Allied Solutions Human Resource responsibilities pertinent to this department (Annual Performance Reviews, PTO/flex requests, time cards, etc.).
• 10% Organizes and conducts bi‑weekly department meetings to inform employees about changes, new procedures, or problems pertaining to their areas of responsibilities.
• 5% Works with department manager to establish goals, action plans, and timelines.
• 5% Offers solutions/suggestions to improve current systems and procedures.
• 5% Attends seminars and Human Resource and management training sessions.
• 5% Performs other duties as assigned.

• High school diploma or GED required.
• 2 years of advanced education or 2 years of experience in a related position required.
• 1 year of experience with leading, coaching, and/or mentoring employees required.
• Familiar with department regulations, guidelines, objectives and workflow.
• Handles confidential information in a responsible manner.
• Effective listening and communication skills.
• Leads with Integrity.
• Strong attention to detail.
• Ability to assign and organize workflow and identify ways to improve workflow.
• Ability to work independently in a fast‑paced environment that can be stressful at times.
• Ability to effectively and professionally present information to customers, clients, and other employees of the organization.
• Above‑average skills in MS Word, Excel and PowerPoint.
• Ability to adapt to organizational change.
• Ability to type 45 wpm.

We offer our employees a robust compensation package. Our comprehensive benefits include medical, dental and vision insurance coverage; 100% company‑paid life and disability coverage, 401(k) options with company match, and three weeks PTO by the end of the first year and much more.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.