IT Inventory Specialist; HAM PRO

Schedule Monday Friday

Flexible start times:

7:00 AM3:30 PM, or

8:00 AM4:30 PM

Overtime and occasional weekend work may be required based on business needs.

30-minute lunch break

Two 15-minute breaks

We are seeking a motivated, team-oriented Analyst to join our team. This role supports IT asset management operations and related technology processes. The ideal candidate will have experience with Service Now, HAM Pro, and asset management practices, along with a strong desire to learn, grow, and excel in the Asset Management discipline. Because the role handles IT assets, storage media, and associated records, the Analyst must understand the importance of data security, confidentiality, and proper chain-of-custody practices.

Training will be provided for the right candidate.

High school diploma or GED

Working knowledge of Service Now

Familiarity with HAM Pro

Understanding of Asset Management processes

Proficiency with Microsoft Office, especially Excel

Strong organizational, communication, and problem-solving skills

Team-oriented mindset with the ability to collaborate effectively across departments

Desire to develop expertise and excel in Asset Management

Understanding of data security principles and the importance of protecting sensitive company, customer, and asset information

Ability to follow established security policies, procedures, and chain-of-custody requirements for IT assets and media

ITIL 4 Foundation certification (preferred but not required)

Support asset management activities and related processes.

Monitor and manage assigned ticket queues, ensuring timely processing and resolution.

Utilize Service Now and HAM Pro to manage, track, and maintain asset records.

Update asset records as required, including transportation and inventory status changes.

Coordinate hard drive decommissioning activities and maintain all required documentation and audit records.

Maintain accurate records and documentation.

Assist with asset audits and inventory reconciliation efforts.

Ensure compliance with data security, asset management, and information governance policies.

Maintain proper chain-of-custody and security controls for IT assets, storage media, and hard drives throughout their lifecycle.

Safeguard sensitive asset and inventory information by adhering to established security and confidentiality requirements.

Support audits and compliance activities related to asset management and data security.

Work collaboratively with team members to achieve departmental and organizational goals.

Assist with process improvements and continuous quality initiatives.

Help move shipments to and from the receiving dock as needed to support team operations.

Demonstrate a commitment to learning and advancing Asset Management best practices.

Ability to safely lift and move equipment and shipments up to 50 pounds when required.

Business casual/professional attire

Overtime and occasional weekend work may be required based on business needs.

Training will be provided.

Opportunity to grow skills and knowledge within the Asset Management discipline.

Travel is not currently required; however, occasional travel may be required in the future based on business needs.

A positive, dependable team player who thrives in a collaborative environment, takes ownership of their work, demonstrates a strong commitment to data security and compliance, and has a desire to build expertise and excel in IT Asset Management while supporting operational excellence at the ISC.

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need a hard worker and positive attitude

Expert Level

This is a Contract to Hire position based out of Plainfield, IN.

The pay range for this position is $30.00 - $38.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of…