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Desk Technician - Onsite & SLA-Driven IT

Job in Carmel, Hamilton County, Indiana, 46033, USA
Listing for: NEXTmsp
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR

Job Description & How to Apply Below

Position: Support Desk Technician - Onsite & SLA-Driven IT Help

NEXTmsp, based in Carmel, IN, seeks a Support Desk technician to resolve client requests and technical issues, providing guidance and escalating when needed. The role includes onsite visits, on-call shifts, and maintenance of timely ticket resolutions.

The position emphasizes strong customer service, teamwork with sales and engineering, and adherence to SOPs and security procedures in a fast-paced environment.

Consider building your career as a Support Desk Technician
- Onsite & SLA-Driven IT Help at NEXTmsp.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Support Desk Technician
- Onsite & SLA-Driven IT Help role in the description above.

We appreciate your interest in this position.

Join NEXTmsp and contribute to our ongoing work.

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