Claims Adjuster - Loss & Client Recovery

Join to apply for the Claims Adjuster - Total Loss & Client Recovery role at Allied Solutions LLC
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The adjusting function of the Total Loss and Subrogation units is responsible for verifying coverage, evaluating damage, estimating total loss valuations, and ensuring maximum indemnification to client insureds.

Under mid‑level supervision, this position investigates, negotiates, and settles auto damage, total loss, or GAP claims. The individual delivers a fast, fair, and easy claim service to maintain client satisfaction throughout the claim and settlement process.

• Review total loss settlement offers or claim payments to verify accuracy; draft and send correspondence to applicable parties.
• Document claims through active listening and data usage to investigate and assess claim coverage, damage, and valuations.
• Summarize valuation and coverage decisions before negotiating and settling with outside carriers and providers.
• Process letter of guarantee in accordance with client service level agreements.
• Communicate empathetically with clients on all claims, including complex claims that don’t warrant pursuit.
• Research and respond to complex customer communications, concerns, conflicts, or issues.
• Problem solve and contribute to overall team goals by offering suggestions, providing support, and sharing ideas.
• Answer direct client inquiries in a timely fashion; participate in team phone‑call monitoring and interaction as required.
• Assist in client‑related implementation and training as needed.

• High school diploma required.
• Bachelor’s degree preferred.
• 1‑2 years of directly related work experience required.

We offer a robust compensation package including medical, dental, and vision insurance coverage; 100% company‑paid life and disability coverage; 401(k) options with company match; three weeks PTO by the end of the first year; and more. Allied proudly promotes from within, providing career growth opportunities for employees at all levels.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• Entry level

• Full‑time

• Finance and Sales