Site Leader - Walnut Creek Dr. Carmel

Position: Site Leader - Walnut Creek Dr. Carmel, IN
* Demonstrates a Lean Six Sigma approach to process improvement, integration, and post-analytics with ultimate accountability for standardized work at the site.  Reviews with team leaders significant trends and variances.  Helps to develop action plans that meet sales, production, and quality of work expectations.
* Oversees the monitoring of daily operations and performance.  Works with team leaders to address and follow up with all operational concerns.  Creates a system of problem identification and elimination that is focused on a safe work environment for the achievement of operational goals and objectives.
* Manages operational inventory, ensures all site-specific supplies are on hand for daily business operations, and processes/systems are in place and being maintained.
* Establishes and maintains facility appearance and merchandising standards.
* Ensures every customer and donor has an exceptional experience.
* Oversees a strong safety program through hazard elimination, audits, enforcement of facility expectations, and effective safety training and awareness programs.  Ensures compliance with OSHA expectations.
* Establishes department staffing levels required to achieve the facility’s budget.  Participates in the leadership recruitment process including pre-screening and interviewing candidates, as needed.
* Drives accountability by holding leaders and their staff accountable to meet performance expectations across the site.
* Creates and maintains a positive culture of open professional communication, immediate resolution of issues, and healthy confrontation within the site.
* Provides support, vision, direction, and management to the leadership team.  Responsible for orientation, training, and retraining of all new leaders on required work, processes, procedures, and expected standards of work.
* Evaluates the abilities of site leadership by establishing objectives and conducting regular performance reviews.
* Plans, organizes, and directs all activities of team members including recruiting staff, training and developing, maintaining accountability, motivating, monitoring productivity, communicating, and managing performance.  Also, sets clear responsibilities and expectations while working closely with staff to remove any significant work barriers.
* Plans and directs employee development and succession planning.
**** Degree and Credential Requirements
- **** High school diploma or GED.
**** Operations and People Management
- **** Provides direction and resources to the operations team to guide production activities ideally in warehousing, retail, logistics, customer service, merchandising, process planning/improving, or a related service-oriented industry.  Directs and trains supervisory and management staff to ensure the success of personnel and division objectives.  Fosters a strong team atmosphere. Possesses effective budget accountability skills.
**** Communication Skills
- **** Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs.  Delivers information in person, in writing, and in a digital world.  Has solid knowledge of MS Office with Internet navigation skills.  Prior G Suite application is a plus.
**** Technical Knowledge** -*
* **** Continuous Learning
- **** Takes hands-on initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive cross-training and apply feedback to continually improve.
**** Adaptability
- **** Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude. Continually assesses tasks and responds to those requiring extra attention. Foresees and seeks to avoid crisis management.
**** Hard to Very Hard Physical Work
- **** Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery.  Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations.  Is able to view a computer…