Lead Service Technician

Shine of Indianapolis

Location: Indianapolis, IN
Position Type: Full-Time
Compensation: Competitive hourly + commission on labor, performance incentives, growth opportunities

Shine of Indianapolis provides premium exterior cleaning services including window cleaning, pressure washing, gutter cleaning, and seasonal services. We are a fast‑growing operation focused on quality, professionalism, and long‑term career growth—not churn‑and‑burn labor.

We are looking for a Van Lead who can take ownership of a truck, lead a small crew, and deliver consistent, high‑quality results on residential and light commercial jobs.

As a Van Lead, you are responsible for the execution and completion of daily jobs
. You are the point person on‑site, responsible for quality, efficiency, safety, and customer experience. This role is ideal for someone who enjoys leadership, working with their hands, and being trusted with responsibility.

• Run a fully equipped Shine van
• Lead 1–2 crew members
• Execute window cleaning, pressure washing, and gutter services
• Ensure jobs are completed correctly, efficiently, and on time

• Lead and manage daily job routes for general services
• Perform exterior window cleaning, pressure washing, and gutter cleaning
• Ensure job quality meets Shine standards before leaving each site
• Communicate professionally with customers on‑site
• Upload job photos and notes using company software
• Maintain cleanliness and organization of the van and equipment
• Train and support crew members working with you
• Identify upsell opportunities and communicate them to management

• Leadership mindset and accountability
• Strong work ethic and attention to detail
• Comfort working on ladders and outdoors
• Ability to manage time, routes, and job flow
• Professional communication with customers
• Valid driver’s license and clean driving record
• Experience in window cleaning, pressure washing, or exterior services is a plus (but not required if mechanically inclined and coachable)

• Competitive base hourly pay
• Commission on labor produced
• Performance incentives
• Opportunity to grow into Crew Captain or Operations leadership roles as Shine expands in Indianapolis

This is not a seasonal gig. We are building long‑term leaders and promoting from within.

• Premium brand with high standards
• Structured systems and clear expectations
• Growth‑oriented company expanding rapidly
• Strong culture of accountability and development
• No guessing, no chaos—just clear processes and ownership