Assistant Manager

Assistant Manager - Applebee's Neighborhood Grill + Bar, Zionsville, IN

Flynn Group, founded by Greg Flynn, started its journey with the acquisition of 8 Applebee’s in 1999. Over the next two decades, we grew by building new stores and acquiring other franchise operators to become the largest Applebee’s franchisee in the world. This strong foundation has allowed Flynn Group to expand into other brands, countries, and industries. We currently have over 460 Applebee’s restaurants in 24 states.

Flynn Applebee's is one of seven premier brands of Flynn Group, the largest franchise operator in the world. Our primary mission is to be the premier operator within each of these brands, focusing on our core values:
Care Genuinely for People, Play like a Champion, and Win as One.

As an Applebee's® Assistant Manager, you will be engaged in all aspects of day‑to‑day restaurant operations. You are responsible for ensuring guests and staff are passionate about their experience every day. You will need to be a team leader, an excellent problem solver, and able to handle stress while maintaining a positive work environment.

• Ensure timely, friendly service in accordance with company guidelines, achieving established objectives of the unit.
• Cultivate a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.
• Respond immediately and correct all verbal guest complaints to self and staff.
• Prioritize guest contact with completion of required table visits established by Flynn Applebee's standards.
• Maintain departmental inventory levels.
• Ensure product preparation and presentation meets company standards through line checks.
• Effectively schedule employees to meet sales demands.
• Maintain effective safety and security programs.
• Promote and lead restaurant organization, cleanliness, and sanitation.
• Carry out routine maintenance and report needed repairs to the General Manager/Area Director.
• Recruit and refer potential team members and management candidates.
• Promote Flynn | Applebee's training procedures for new managers.
• Hold staff trained through orientation, individual training sessions, employee meetings, and implementation of company policy and training systems.
• Participate in employee development using One‑on‑One and performance documentation, and contribute to written evaluations.
• Assess employee efficiency, provide fair feedback regularly, and work with employees on their development areas.
• Monitor acceptable employee performance and document situations leading to disciplinary or corrective action.
• Ensure compliance with company policies, practices, and procedures.
• Control costs in the assigned department.
• Comply with local, state, and federal laws, regulations, and guidelines.
• Drive bi‑weekly/weekly food and liquor inventories at the AD/GM's request and be accountable for completion.
• Prepare and submit accurate daily paperwork.
• Ensure sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
• Provide a role model for managers and employees.
• Develop proficiency with all store‑related technology.
• Be willing and able to work in all positions and assist as needed, covering line, expo, seating, bartending, etc.
• Use the Management Development Program continuous growth of leadership skills and proficiencies.

• At least 2‑3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol certifications are a plus.

• Work various shifts ranging in hours, including weekends.
• Stand and exert well‑paced mobility for up to ten (10) hours in length.
• Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
• Read and write to facilitate communication; possess finger and hand dexterity for using small tools and equipment.

Flynn Group is an equal‑opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations and adjustments for individuals with disabilities. If you require any accommodations throughout the application process, let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!