Facilities Technician; Progressive Insurance

Facilities Technician / Mobile Maintenance Technician

This role is responsible for performing general maintenance and repair services across multiple commercial properties. The Facilities Technician ensures building systems, interiors, and exteriors are properly maintained, responds to maintenance requests, and supports a safe, efficient, and well-kept environment for occupants and visitors.

• Perform preventive and corrective maintenance on HVAC systems and mechanical equipment to ensure reliable operation and occupant comfort.
• Manage, prioritize, and complete maintenance work orders accurately and on time, documenting work performed and parts used.
• Execute minor carpentry tasks, including repairs to walls, doors, and trim, as well as painting and touch-ups to maintain a professional appearance.
• Conduct basic electrical repairs, such as lighting maintenance and minor wiring issues, following safety standards and procedures.
• Perform basic plumbing repairs, including fixing leaks, clearing clogs, and replacing fixtures as needed.
• Inspect roofs regularly to identify issues and perform minor roof repairs to prevent leaks and structural damage.
• Oversee exterior maintenance activities, including trash removal, sweeping, weed control, and upkeep of mulch beds to maintain clean and attractive grounds.
• Coordinate and supervise on-site vendor activities and contractors, such as landscaping, asphalt, and sweeping services, ensuring quality and adherence to schedules.
• Ensure proper irrigation and upkeep of turf and plant areas, adjusting systems and practices to maintain healthy landscaping.
• Install, maintain, and repair commercial doors and related hardware to ensure secure and reliable access.
• Use hand tools and minor diagnostic or test equipment to troubleshoot and resolve facility maintenance issues.
• Provide professional, customer-facing service within commercial buildings, communicating clearly with occupants and stakeholders.
• Participate in a rotating 24/7 on-call maintenance schedule, including coverage while team members are on PTO.
• Follow safety guidelines and company procedures while lifting, climbing stairs and ladders, and working on rooftops over two stories high.

• 35 years of hands-on experience in light electrical work, plumbing, and general construction, including carpentry.
• Demonstrated proficiency in HVAC maintenance, troubleshooting, and repair of mechanical equipment.
• Experience with facilities maintenance in commercial buildings, including interior and exterior upkeep.
• Ability to perform lighting maintenance and minor electrical troubleshooting safely and effectively.
• Proficiency in commercial door installation, maintenance, and repair.
• Strong plumbing skills for basic repairs and maintenance tasks.
• Mechanical aptitude and ability to use hand tools and minor diagnostic or test equipment.
• Strong interpersonal and customer service skills for a customer-facing environment.
• Professional appearance and conduct in all interactions.
• Valid drivers license and clean driving record.
• Reliable transportation for travel between job sites.
• Ability to lift up to 50 pounds, climb stairs and ladders, and work on rooftops over two stories high.
• Universal EPA certification (EPA Universal) for handling refrigerants.

• Experience coordinating and supervising on-site vendors and contractors for services such as landscaping, asphalt work, and sweeping.
• Ability to manage multiple work orders and prioritize tasks in a dynamic environment.
• Attention to detail in documentation, record-keeping, and completion of maintenance tasks.
• Comfort working both indoors and outdoors in a variety of commercial property settings.
• Strong troubleshooting skills across HVAC, electrical, plumbing, and mechanical systems.

This opportunity offers a comprehensive benefits package and strong support for long-term career growth. Team members receive medical, dental, and vision coverage, paid vacation, holidays, and sick leave, and a 401(k) with company match after an eligibility period. Educational assistance and ongoing training help employees advance their skills and progress in their careers. Company-provided uniforms and mileage reimbursement for travel between job sites support a professional and well-resourced work experience, while a structured schedule and collaborative environment promote stability and work-life balance.

This position is primarily customer facing in commercial buildings,…