Wellbeing Volunteer

Volunteer Role Overview

Location:

10/11 Silverdale Place, Newton Aycliffe, DL5 7DZ
.

Role title:
Wellbeing Volunteer
. The volunteer works as part of the Health & Wellbeing Hub and supports people facing mental health, substance use, housing or domestic abuse challenges.

About Waythrough:
Waythrough provides specialist support across mental health, alcohol, drugs and related areas. The service supports around 125,000 people each year through over 250 services, staffed by 3,500 people and volunteers.

• Attend the service frequently to engage with staff and people the service supports.
• Attend group sessions every Monday when the health and wellbeing activity session takes place followed by the social group in the afternoon.
• Session times: 10.30 AM – 1.00 PM and 1.00 PM – 3.00 PM.
• Be a friendly face, welcoming those who attend the service.
• Offer a listening ear and facilitate discussions that bring people together.
• Set up for group sessions, help keep communal areas tidy (e.g., kitchen and ground floor space), and pack away following each session.
• Promote and signpost activities available in the wider community.
• Identify and report any concerns or risks to the Manager within the building.

• Non‑judgemental towards people with lived experience.
• Good time keeping.
• Able to work as part of a team, on own initiative and to instruction.
• Understanding of Waythrough (information is available on the website).

• Regular supervision and support.
• Induction and access to online and face‑to‑face training:
  Cyber Ninjas eLearning, Information Governance eLearning, Equality & Diversity eLearning, and a Volunteer Induction workshop.
• Additional training depending on the role.

• Discounts from various schemes.
• Training and personal development.
• Opportunity to make a real difference in people’s lives.
• Free induction and role‑specific training.
• Support from experienced staff and regular supervision.
• Opportunity to meet new people and develop confidence.
• Reimbursement for travel and agreed expenses.
• Valuable experience that can support personal or career development.
• Inclusion and accessibility support.

Waythrough is proud to be an equal opportunities employer and welcomes applications from all backgrounds and communities, especially those with lived experience of the issues it supports. It is a signatory to the Disability Confident Scheme with adjustments available to enable fair participation.

Closing date: .