Colleague Superstore

Your Pay and Hours

Hourly rate starting from £13.28, increasing to £14.55 for stores within the M25. Additional payments may apply based on location.

We offer a minimum of 16 guaranteed hours per week, with flexibility to work fewer hours (minimum 12). Availability windows are as follows:

• Sun – 15:00 to 24:00
• Thu – 15:00 to 24:00
• Fri – 15:00 to 24:00
• Sat – 15:00 to 24:00

• Know customers and serve them with passion and pride; give great natural service.
• Show passion and knowledge about products and store services.
• Work across the store in service, picking and replenishment areas.
• Apply training, work safely and effectively, serve customers brilliantly.
• Make decisions that serve customer needs at the right time.
• Participate in seasonal, community and charity events, creating an inclusive atmosphere.
• Track store performance, understand your role, help drive service, sales, reduce waste and shrink, deliver profit.
• Handle products carefully to maintain quality.
• Live our values, make everyone feel welcome, always follow policies.
• Accept deliveries into the store as required.

• Passion for delivering great service, greeting customers with a smile.
• Ability to build rapport, giving customers a great shopping trip.
• Take initiative and make customer‑focused decisions.
• Work well within a team, communicate openly.
• Build relationships to create a team spirit.
• Be on time, well presented, and ready to act as a brand ambassador.

• Holiday commencing at 20 days plus a personal day, rising to 22 days after 12 months (excluding bank holidays).
• Request flexible working from day one.
• 10% off and 15% off on payday weekends.
• Free wellbeing services and resources.
• Life cover of five times pay and award‑winning pension with up to 7.5% matching contributions.
• Variety of benefits – discounts, shares, cycle‑to‑work schemes.
• Uniform provided.
• Access to colleague networks for support.

We are committed to a fully inclusive and accessible recruitment process, including support for disability candidates.

We welcome applicants over 18 and comply with age and working time regulations.

We only recruit individuals who have passed school leaver’s age requirements.

Inclusive workplace – everyone is welcome.