Customer Sales Executive

Carnforth, Lancashire | £28,000 | Permanent, full-time

• £28,000 salary
• Genuine career progression into Customer Account Management or Sales
• Family-owned business with exceptional staff retention
• 22 days holiday plus bank holidays
• Enhanced pension scheme
• Staff discount on products
• Free on-site parking
• Positive, high-performing team environment
• Long-term career opportunities

• Act as the first point of contact for customer enquiries.
• Process customer orders accurately and efficiently.
• Prepare delivery paperwork and logistics documentation.
• Coordinate with customers, drivers and internal departments to ensure orders are fulfilled on time.
• Build strong relationships with customers and provide outstanding service.
• Take ownership of customer account management activities.
• Follow up customer enquiries and product samples.
• Identify opportunities to upsell products alongside the sales team.
• Maintain accurate records using internal systems.

• 2-3 years' experience in customer service, hospitality, sales support or administration.
• Excellent attention to detail.
• Highly organised with the ability to prioritise multiple tasks.
• Professional communication skills, both written and verbal.
• Confident building relationships with customers.
• Proactive, positive and team-focused attitude.
• Strong IT and administration skills.
• Full UK driving licence and access to your own vehicle.

This is an opportunity to join a highly successful business with an outstanding reputation for developing its people. With an exceptionally loyal team and a genuine focus on internal progression, you'll be given the opportunity to develop your skills, take ownership of customer relationships and progress into a sales-focused career if that's your ambition. If you're organised, customer‑focused and looking for a role that offers variety, responsibility and long-term career progression, we'd love to hear from you.

UK Staffing Group are acting as an Employment Agency in relation to this vacancy and are committed to equal opportunities for all applicants.