Customer Care Manager: Lead Order & Service Team
Listed on 2026-10-06
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Victaulic is seeking a Customer Care Manager in Carol Stream, IL to lead a team of Customer Care Representatives and Order Entry Specialists. You will oversee order entry in Epicor and collaborate with outside sales, supply chain, and distribution partners to resolve escalations.
The role requires 5-7+ years in customer relations with supervisory experience, exceptional communication, and a drive to improve processes in a high-volume environment.
This posting is for the Customer Care Manager:
Lead Order & Service Team role at Victaulic, based in Carol Stream, IL, United States.
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We are looking to fill the Customer Care Manager:
Lead Order & Service Team position at Victaulic in Carol Stream, IL, United States.
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