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Customer Care & Order Operations Manager

Job in Carol Stream, DuPage County, Illinois, 60158, USA
Listing for: Victaulic
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 95000 - 110000 USD Yearly USD 95000.00 110000.00 YEAR
Job Description & How to Apply Below

Victaulic, based in Carol Stream, IL, is seeking a Customer Care Manager to lead a team of Customer Care Representatives and Order Entry Specialists. You will oversee order processing, stock checks, pricing requests, and customer inquiries while coordinating with sales, supply chain, and distribution partners to resolve escalations.

The ideal candidate has 5-7+ years in customer relations, including supervisory experience, and excels at coaching, communication, and process improvement in a

The following opportunity is for a Customer Care & Order Operations Manager with Victaulic.

This is a great opportunity to take on the Customer Care & Order Operations Manager role at Victaulic.

As a Customer Care & Order Operations Manager, you will play an important part at Victaulic in Carol Stream, IL, United States.

We invite applications for the Customer Care & Order Operations Manager position located in Carol Stream, IL, United States.

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