Area Training Manager

Area Training Manager at First Student

First Student is a family of 60,000+ employees who safely transport more than 5 million students and passengers to and from their destinations each day. The Area Training Manager oversees the day‑to‑day execution of training programs across multiple locations within a designated area.

• Training Program Management
  • Execute company training programs at the area level, ensuring consistency with company standards and alignment with operating procedures.
  • Partner with location managers to facilitate efficient and effective training delivery for new hires and ongoing safety training.
• Trainer Supervision and Scheduling
  • Manage all trainers within the area, overseeing their schedules to optimize coverage for all training activities.
  • Ensure trainers maintain appropriate certifications and compliance, conducting regular evaluations and coaching sessions as needed.
  • Balance trainer workload, adjusting schedules as necessary to meet training demands while managing trainer hours and budget oversight in partnership with the locations.
• Candidate Engagement and Onboarding
  • Work closely with CX Specialists to monitor candidate progress and ensure a positive onboarding experience.
  • Coordinate with trainers and CX Specialists to provide clear and consistent communication to candidates regarding their training schedules and expectations.
• Collaboration with Operations and Safety Teams
  • Partner with local operations and safety teams to align training programs with safety initiatives and operational goals.
  • Provide support for local safety training and ensure training practices meet safety standards and regulations.
  • Act as a key contact for location managers regarding training needs and resource allocation.
• Compliance and Reporting
  • Ensure all training activities comply with federal, state, and local regulations, as well as company policies.
  • Maintain accurate training records and documentation, monitoring trainer and candidate compliance.
  • Prepare reports on training activities, candidate progress, and trainer performance, providing data‑driven insights for continuous improvement.
• Training Excellence and Quality Control
  • Monitor training delivery and provide ongoing feedback to trainers to maintain high‑quality training standards.
  • Support the continuous improvement of training content and methods by collaborating with the Region Training Manager and other stakeholders.
  • Address any issues impacting training quality, making necessary adjustments to meet company expectations.
• Resource Planning and Allocation
  • Ensure appropriate trainer staffing levels at each location to meet training needs, assisting with recruitment and onboarding of new trainers as necessary.
  • Plan and allocate training resources effectively to support training schedules and location‑specific requirements.
• Direct Support for Training Programs
  • Provide hands‑on support during training sessions when necessary, including backup coverage during peak periods or trainer absences.
  • Conduct site visits to observe training sessions and engage with trainers and trainees.
• Additional Duties
  • Perform other duties as assigned to support the team and company’s goals.

• High school diploma or equivalent required;
  Bachelor’s degree preferred.

• 3 years of management experience, preferably in training or a related field.
• 3 years of experience in transportation, safety, or training operations.
• Knowledge of federal, state, and local training regulations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with training management systems.
• Strong communication and interpersonal skills, with the ability to manage relationships across multiple levels.
• Proven ability to prioritize tasks and manage time effectively in a dynamic environment.
• Demonstrated consistent attendance and punctuality.
• Ability to travel between locations as needed.

• Ability to move around office and company facilities, use standard office equipment, and communicate effectively in person or by phone.
• Must be able to travel up to 50% for training site visits and oversight.
• May…