Senior Operations Manager

Location: Carol Stream, IL
Industry: Distribution | Logistics | Automated Warehousing
Work Environment: Automated distribution center

Language Preference (Not Required): Fluency in Hindi or Spanish is preferred but not required.

We are seeking an experienced Senior Warehouse Operations Manager to lead and optimize operations at our Carol Stream, Illinois distribution center
. This role is ideal for a hands‑on, data‑driven leader with a strong background in lean process improvement, automated conveyance systems, and large‑scale warehouse operations
.

You will oversee end‑to‑end warehouse operations—including receiving, storage, fulfillment, and shipping
—while driving continuous improvement initiatives that enhance throughput, space utilization, safety, and cost efficiency
. Experience working in highly automated environments, including ASRS (Automated Storage and Retrieval Systems), is strongly preferred.

• Lead daily operations across receiving, storage, order fulfillment, packaging, and outbound shipping
• Ensure accurate inventory control, material accountability, and audit compliance
• Oversee shipping and receiving schedules to optimize workflow, dock utilization, and warehouse space
• Drive operational excellence through lean methodologies (Kaizen, continuous improvement events, standard work)
• Lead annual improvement plans and lean events
  , presenting results and ROI to executive leadership
• Ensure effective operation and maintenance of facilities, equipment, and automated material handling systems
• Partner with cross‑functional teams to implement operational policies, procedures, and performance standards
• Utilize data and reporting to monitor KPIs, identify gaps, and implement corrective actions
• Influence internal stakeholders and external partners (vendors, suppliers) to align on process improvements
• Support strategic planning by providing input into long‑term operational and capacity strategies

• Lead and develop manager‑level direct reports and their teams
• Set clear objectives aligned to broader business and operational goals
• Provide coaching, direction, and performance feedback to drive accountability and engagement
• Balance strategic leadership with hands‑on operational involvement when expertise is needed
• Serve as a trusted operational partner to senior and executive leadership

• 5+ years of experience leading manager‑level leaders within warehouse or distribution operations
• Strong background in warehouse management, logistics, or supply chain operations
• Proven experience implementing lean process improvement initiatives in fast‑paced environments
• Exposure to automated conveyance systems
  ; ASRS experience is a strong plus
• Ability to lead through moderately complex operational challenges and ambiguity
• Demonstrated ability to influence across functions and levels of the organization
• Strong analytical, decision‑making, and problem‑solving skills
• Excellent communication and presentation skills, including executive‑level reporting

• Bachelor’s degree (4‑year) required
• 8+ years of functional experience in warehouse, logistics, or distribution operations
• Minimum of 5 years in a leadership role managing manager‑level direct reports
• Demonstrated mastery of warehouse operations with measurable business impact
• Advanced degree (Master’s) preferred but not required

• Lead operations in a modern, automated distribution environment
• Influence strategy and drive visible, measurable operational improvements
• Work with advanced warehouse technologies and continuous improvement programs
• Competitive compensation and leadership growth opportunities