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Customer Care Manager: Epicor-Driven Team Leader

Job in Carol Stream, DuPage County, Illinois, 60158, USA
Listing for: Victaulic Company
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 95000 - 110000 USD Yearly USD 95000.00 110000.00 YEAR
Job Description & How to Apply Below

Victaulic is seeking a Customer Care Manager in Carol Stream, IL to lead a team of Customer Care Representatives and Order Entry Specialists. The role includes coaching, hiring, onboarding, and driving exceptional order processing with our Epicor system and web-based tools.

You will coordinate with outside sales, supply chain, and distribution to resolve escalations and improve service levels. The ideal candidate has 5-7+ years in customer relations or order entry with supervisory experience,

Consider building your career as a Customer Care Manager:
Epicor-Driven Team Leader at Victaulic Company.

Join us at Victaulic Company as our next Customer Care Manager:
Epicor-Driven Team Leader in Carol Stream, IL, United States.

We are currently recruiting a Customer Care Manager:
Epicor-Driven Team Leader for our team in Carol Stream, IL, United States.

This is a genuine role to take on the Customer Care Manager:
Epicor-Driven Team Leader role at Victaulic Company.

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