Inside Sales Representative; Bilingual - Hindi, Food Distribution, FMCG, CPG

Join to apply for the Inside Sales Representative (Bilingual - Hindi, Food Distribution, FMCG, CPG) role at Premier Food Supplies, LLC

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Join to apply for the Inside Sales Representative (Bilingual - Hindi, Food Distribution, FMCG, CPG) role at Premier Food Supplies, LLC

• Sales Management:
  Consistently manage and grow weekly sales orders from assigned accounts through phone calls, online communication, and occasional field visits.
• Client Engagement:
  Regularly engage with clients via phone, email, and occasional in-person visits to assess needs, manage inventory, enhance sales through upselling/cross-selling, promote trials/samples, and maintain promotion awareness.
• Product Expertise:
  Develop and maintain an in-depth knowledge of product offerings to provide tailored recommendations.
• Collections Support:
  Assist the collections team in securing timely payments from accounts, including necessary follow-ups.
• Relationship Cultivation:
  Cultivate strong relationships with grocery and restaurant clients, advising on product selections and order processes.
• Issue Resolution:
  Address customer inquiries and resolve issues promptly, logging and tracking significant concerns for resolution.
• Warehouse Support:
  Coordinate with the local warehouse supervisor to complete order fulfillment and support local customer pick-ups. Troubleshoot fulfillment issues in Odoo ERP, WMS system (similar to Netsuite).
• AR Responsibilities (as needed):
  Create invoices, receive, process, and post incoming payments. Resolve client billing questions and concerns. Reconcile invoices and payments for assigned accounts. Maintain follow-ups based on aging receivables for each assigned account.
• Data Analysis:
  Analyze sales data to identify opportunities to increase market share and wallet size.
• Market Insights:
  Stay informed about market trends and competitors, providing regular insights and reports to management.
• Strategy Implementation:
  Collaborate with the business strategy team to implement sales insights in daily account management.
• Marketing Participation:
  Participate in both virtual and occasional field marketing activities, product demos, and industry events to penetrate new markets.
• Lead Generation:
  Engage in cold calling, email campaigns, and occasional in-person visits to generate new client leads.
• Reporting:
  Provide management with reports on customer needs, potential new products or services, and competitive activities.
• Technology Adoption:
  Assist customers in adopting new technologies and e-commerce platforms.
• Additional Duties:
  Perform additional duties as required to meet business needs.
• Medical, Dental, and Vision Insurance
• 401(k) with Employer Match after 1 year
• Life Insurance (Employer Sponsored & Voluntary options available)
• Short Term and Long Term Disability Insurance
• Generous PTO (5 days on hire, 5 days after 90 days)
• 6 Paid Holidays per year
• Referral Program
• Relocation Assistance (as discussed per company’s discretion)
• Travel Reimbursement
• Bonus and Performance Bonus Opportunities

• Sales Management:
  Consistently manage and grow weekly sales orders from assigned accounts through phone calls, online communication, and occasional field visits.
• Client Engagement:
  Regularly engage with clients via phone, email, and occasional in-person visits to assess needs, manage inventory, enhance sales through upselling/cross-selling, promote trials/samples, and maintain promotion awareness.
• Product Expertise:
  Develop and maintain an in-depth knowledge of product offerings to provide tailored recommendations.
• Collections Support:
  Assist the collections team in securing timely payments from accounts, including necessary follow-ups.
• Relationship Cultivation:
  Cultivate strong relationships with grocery and restaurant clients, advising on product selections and order processes.
• Issue Resolution:
  Address customer inquiries and resolve issues promptly, logging and tracking significant concerns for resolution.
• Warehouse Support:
  Coordinate with the local warehouse supervisor to complete order fulfillment and support local customer pick-ups. Troubleshoot fulfillment issues in Odoo ERP, WMS system (similar to…