Inside Sales Representative

Position: Inside Sales Representative - Central

Company Overview

At Benjamin Moore, our success is attributable to the employees who dedicate their time and talents to the brand and exemplify our core values of openness, integrity, community, excellence, and safety. Benjamin Moore employees enjoy a competitive and well-rounded benefits package, career development options, business resource groups, and opportunities to come together and connect with colleagues. We facilitate growth, development, and purpose for all through an inclusive and engaging workplace.

Position

Summary

Inside Sales Representative – Central

Job Responsibilities Account Management & Sales

• Manage a portfolio of smaller retail accounts selected based on geography, sales volume, and store type (P&D or H&W).
• Build and maintain strong, trust‑based relationships with store owners, managers, and staff.
• Identify sales opportunities and execute strategies to drive measurable revenue growth and brand loyalty.
• Conduct regular virtual check‑ins and occasional in‑person visits to ensure consistent engagement and support of accounts.
• Leverage scripts to guide conversations to ensure consistent seasonal focus areas that drive sales and service goals.

Customer Support & Training

• Collaborate with key stakeholders to provide product knowledge, technical support, and training to retail partners.
• Support virtual training initiatives and support other territories when needs arise.
• Serve as a proactive liaison between the retailer and internal teams to resolve issues and ensure a high‑level of satisfaction and collaboration.

Territory Planning & Travel

• Develop and execute a territory plan that balances virtual engagement with sporadic strategic in‑person visits.
• Travel requirements will vary by region (e.g., weekly visits in metro areas vs. monthly in rural regions).
• Maintain accurate records of visits, calls, and customer interactions using CRM.

Collaboration & Reporting

• Collaborate with regional sales teams, marketing, and operations to align goals and share insights.
• Work with your direct manager and NACIC Customer Experience Manager to ensure consistency across all Inside Sales Representatives (ISRs) nationwide to create a baseline of service and performance for ISRs.
• Provide feedback and data to support the ongoing development of the MDIP program.
• Track and report on sales performance, customer engagement, and market trends to inform strategy and demonstrate results.

Qualifications

• Bachelor’s degree in a related field.
• 2+ years of sales, customer service, or account management experience (preferably in paint, coatings, or retail).
• Strong communication and interpersonal skills.
• Self‑motivated with the ability to work independently and manage time effectively.
• Comfortable with virtual tools (e.g., video conferencing, CRM systems, data analytics tools).
• Willingness to travel as needed; must reside near a designated hub.
• Valid driver’s license and reliable transportation.
• Ability to travel on an as needed basis, may involve some overnight travel.
• Strong work ethic with a commitment to building a career path.

Compensation & Benefits

At Benjamin Moore, we provide a comprehensive total rewards package. In addition to a competitive base salary (USD $60,000.00 – $72,000.00 per year), every exempt and non‑exempt role is eligible for a performance‑based annual raise and bonus. Our benefits include:

• Medical/Dental/Vision
• 401(k) match
• Paid time off (starting with 3 weeks vacation, 7 paid holidays, 5 personal days)
• Employer‑paid life insurance
• Tuition reimbursement
• Student loan repayment assistance program

For a full benefits overview visit:

Engagement, Inclusion & Social Impact

We celebrate diversity, support employees, and invest in communities through inclusive culture and social impact initiatives.

Equal‑Opportunity Employer

Benjamin Moore is an equal‑opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by law.

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