Automotive Service Advisor

Overview

The
Service Advisor position is responsible for meeting and greeting customers, dealing with customer requirements pertaining to repair and/or servicing of their vehicle issues. The
Service Advisor is a key player in the facility for fostering positive customer relations through communication and follow-up to customers on repair status and charges for repairs and to promote service sales through communication of information to customers on maintenance and repair needs that are identified during the service and maintenance inspection. The
Service Advisor position reports directly to the General Manager.

• Proven track record of achieving or over-achieving goals
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Basic understanding of vehicle systems
• Basic understanding of computer keyboard operations
• Valid driver’s license
• Must maintain a positive, can-do attitude creating a positive company culture and team member morale
• Perform duties and responsibilities in a safe manner
• Must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, and valid driver’s license