Shipping Receiving Lead TW 1st shift

TW Metals, LLC is a leading global distributor of Specialty Metals providing materials to the world’s leading companies in the aerospace, defense and commercial sectors. TW Metals stocks and processes Tube, Pipe, Bar, Extrusions, Sheet and Plate in stainless, aluminum, nickel, titanium, carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia.

TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement. This family-owned company embraces opportunity and growth for our employees.

Position Summary:

The Shipping & Receiving Lead is a hands-on, working lead responsible for coordinating day-to-day dock activities to ensure inbound receipts and outbound shipments are processed safely, accurately, and on time. This role assigns and prioritizes work for shipping/receiving associates, maintains required shipping/receiving documentation (e.g., packing lists, bills of lading), supports inventory accuracy in the WMS/ERP, and serves as the first escalation point for issues related to counts, damage, and shipment/receipt discrepancies.

• Assign, prioritize, and balance daily shipping and receiving workload to meet service, productivity, and quality expectations.
• Lead by example by performing core warehouse tasks (receiving, put-away, picking, packing, staging, loading) as needed to meet volume demands.
• Train and coach associates on standard work, system transactions, documentation requirements, and safe material-handling practices.
• Serve as the on shift point of contact to troubleshoot issues (shortages/overages, damages, labeling errors, carrier questions) and elevate when appropriate.
• Support staff coverage and handoffs across shifts; communicate priorities, constraints, and status updates to the supervisor.

• Pick, pack, and stage orders in accordance with customer requirements and internal SOPs; verify item/lot/quantity accuracy prior to shipment.
• Prepare shipments for parcel, LTL, and other freight methods; ensure correct labeling, packaging, and required documentation (e.g., packing lists, bills of lading).
• Coordinate dock schedules and carrier pickups; confirm shipment status and communicate delays or exceptions to internal stakeholders.
• Perform quality checks on outbound shipments to ensure product condition and packaging meet requirements.
• Document and support freight claims and discrepancy resolution (damage, mis-shipments, shortages) per procedure.
• Complete required system transactions and maintain accurate shipping records in the WMS/ERP.

• Coordinate and perform safe unloading of inbound trucks/containers; verify counts and product identification against purchase orders, packing slips, and/or bills of lading.
• Inspect inbound materials for damage and compliance to requirements; quarantine and report nonconforming material per procedure.
• Label, stage, and put away products to designated locations (including temperature/handling requirements when applicable) to support efficient picking and replenishment.
• Enter/confirm receiving transactions in the WMS/ERP and maintain accurate records of receipts, discrepancies, and corrective actions.
• Communicate shortages/overages and documentation issues to Purchasing/Planning and work with carriers/vendors to resolve problems.

• Maintain location and transaction accuracy through timely WMS/ERP updates, proper labeling, and adherence to standard processes.
• Perform and/or lead cycle counts and inventory audits; research variances and coordinate corrective actions to prevent recurrence.
• Support FIFO/lot control practices where…