Showroom Coordinator and Sales Associate

Showroom Coordinator and Sales Associate

Apply for the Showroom Coordinator and Sales Associate role at Fitch Lumber & Hardware Co.

You will be responsible for assisting homeowners, builders, contractors, architects, and designers to facilitate the sale of building materials, along with providing specialized knowledge and support through exceptional project management. Our sales associates are highly motivated professionals who are passionate about new business development around premium products. Our mission is to be the premier provider of quality building products, superior services, and creative solutions in the markets we serve.

Our employee ownership culture reinforces our dedication to delivering exceptional value to our customers and suppliers. It is imperative that every team member uses our R‑TREK core values to guide behavior, attitude, and decision‑making.

• Respect – we respect everyone
• Trustworthy – we always do what is right
• Reliable – we hold ourselves accountable
• Engaged – we take the initiative
• Knowledgeable – we never stop learning

• Open/close the facility at the start/end of each day and maintain a clear view of the front door to greet and welcome customers into the showroom.
• Manage inbound/outbound communication (i.e., phone system, email, text, U.S. Mail/UPS/Fed Ex, etc.).
• Maintain the visual appeal, cleanliness, and general upkeep of the showroom facility, its supplies, displays, product samples, and literature.
• Coordinate the scheduling and planning of meetings and events.
• Prioritize and qualify showroom walk‑in traffic by assisting every customer with all their project needs, including homeowners, remodelers, contractors, and their clients for selecting products, generating quotes, placing orders, and invoicing sales.
• Respond to phone calls, emails, texts, leads, and quote opportunities within 24 hours.
• Maintain an active role in all phases of project management to ensure successful project execution, including plan review, product selection, project specification, proposal preparation, lead time and delivery management, exceptions, and bid inclusions.
• Develop consultative relationships with builders, specifying architects, and designers to educate them on products and services, influence them to specify products, and develop project sales opportunities.
• Conduct sales presentations and product knowledge meetings when needed.
• Be actively involved with local building industry organizations to build brand awareness and develop relationships. Represent the company at industry events and trade shows.
• Work and communicate with the company staff, operations, warehouse, and driver team in the highest level of professionalism.
• Travel to vendor workshops and training sessions when necessary.

• Entry level

• Full‑time

• Design, Art/Creative, and Information Technology

• Wholesale Building Materials

Referrals increase your chances of interviewing at Fitch Lumber & Hardware Co. by 2x.

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