PPM Administrator

PPM Administrator

Coleshill

Temp to perm

£19,193 per annum

Monday to Friday – 40-hour week

An exciting opportunity for a PPM Administrator has arisen working on an exciting contract based within the Coleshill area assisting with a growing facilities management team.

Duties:

• Booking in Corrective and Planned Maintenance works with subcontractors and ensuring we have RAMS certificates prior to attendance
• Allocating Corrective and Planned Maintenance works to subcontractors within the CAFM system
• Chasing subcontractors to ensure work orders are completed within SLA
• Raising purchase orders via Coupa for subcontractors
• Monitoring dashboards on CAFM system to ensure we are adhering to all SLA’s
• Raise new works orders within the CAFM system
• Responding to queries via shared mailbox and telephone
• Monitor client portal to ensure jobs are dispatched efficiently
• Monitor shared inbox to ensure we are meeting contract expectations in dispatching jobs efficiently
• Ensure compliance with statutory and company procedures, across all functions.
• Understand, identify and apply the Service Level Agreement (SLA) for each work order and set expectation with customer.
• Contribute to reducing levels of customer complaints.
• Analysis of job history/running reports to avoid duplication.
• Ensuring all documents are up to date and compliant inline with our audit schedule.