Warehouse Shift Manager

Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.

We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.

We’re looking for an experienced
Warehouse Shift Manager
to join our busy FMCG operation in
Thatcham
. This is a fantastic opportunity for a strong people leader who thrives in a
fast-paced retail or FMCG environment
and enjoys working with a dynamic, high-performing team.

As a Warehouse Shift Manager, you’ll play a key role in the
day-to-day running of the warehouse
, ensuring operations run smoothly, KPIs are delivered, and our people are supported to perform at their best. You’ll work closely with the Warehouse Operations Managers, contributing to initiatives that add real value to the site.

What’s in it for you?

Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special…

• 20% M&S discount on most things from furniture, fashion and food
• 25 days’ annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Salary:Up to £41,200 per annum
Hours:38 hours per week
Working pattern: DAYS -Any 4 from 7 (including weekends) | 10 hour shifts
Location:Gist Limited, Enterprise Way, Thatcham, RG19 4BQ

What you’ll do:

• Owning the recruitment and induction of new colleagues within the warehouse
• Managing daily administrative tasks, including payroll systems, holiday queries and payroll issues
• Driving shift performance through Team Leaders to consistently achieve KPIs
• Planning and delivering operational activity in line with live volumes and resource requirements
• Ensuring all health, safety, environmental and quality standards are met or escalated where necessary
• Creating and maintaining a safe, inclusive and positive working environment for employees, agency staff and subcontractors
• Managing direct reports across a range of people-focused activities, including:
  • Wellbeing meetings, long-term sickness management, return-to-work meetings and disciplinaries
  • Delivering shift briefings when required
• Working closely with third-party labour providers to ensure appropriate resourcing levels
• Reviewing operational plans and maintaining systems in line with live volumes
• Identifying, reviewing and supporting training and development needs
• Planning and leading operational, people and safety meetings
• Conducting accident investigations, hazard walks and safety observations
• Continuously improving performance to maximise efficiency in line with account KPIs

Who you are:

• You have strong, hands‑on experience within a warehouse operation in the FMCG or retail distribution sector
• You’re operating (or have operated) at a management level within a similar environment
• You’re passionate about developing teams, encouraging collaboration and creating a culture where people feel confident sharing ideas
• You have excellent people management skills, with experience developing Team Leaders
• You’re analytical, organised and comfortable working with data and KPIs
• You’re flexible and open to covering a variety of shift patterns in the future
• Experience working with Trade Unions would be beneficial

Why Gist?

At Gist we are united by our core values; with safety and people at the heart of everything do, we are
progressive, accountable, collaborative,and
ethical
.

Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely…