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Omnichannel Customer Care Leader – Banking
Job in
Carrickfergus, County Antrim, BT38, Northern Ireland, UK
Listed on 2026-07-06
Listing for:
Barclays
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Barclays is looking for a Customer Care Leader in Northampton to lead a team of telephony specialists within Onboarding or Customer Due Diligence. The role includes managing the performance, capabilities, and day-to-day operations of the team to ensure high-quality customer service.
You will be pivotal in driving team performance, analyzing customer needs, and implementing improvements based on insights gained from data and stakeholder feedback. If you have a passion for leadership and customer advocacy, this role could be perfect for you.
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