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Technical Support IT Support HelpDesk/Support

Enterprise SaaS Support Specialist

Job in Carrickfergus, County Antrim, BT38, Northern Ireland, UK
Listing for: Synthesia
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading AI video platform is seeking a Technical Support Associate to deliver first-line support to enterprise customers. The role involves troubleshooting technical issues, documenting cases, and maintaining communication with customers. Ideal candidates have 1-3 years in technical support and a strong interest in software. This is an opportunity to grow within an innovative company, gaining exposure to various technical systems.

Successful candidates will be proactive learners with strong problem-solving skills.
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