Area Manager Northern Ireland

Job description To lead, motivate, engage and develop the Store Managers to achieve sales targets for the Area through the delivery of outstanding customer service and operational excellence within a compliant environment. Develop and implement tactical plans in line with Network strategy in order to stimulate growth and continuously expand market share.

Key Accountabilities:

Deliver the network strategic sales plan to drive growth of B2B and B2C sales volume across your area ensuring your Store Manager, Assistant Store Manager and Sales Assistant teams understand their local customer base, competitor activity in order to maximise sales opportunities Identify and act upon opportunities to maximise sales whilst delivering margin within your area. Complete effective business reviews and store visits with Store Managers Encourage and lead participation in promotional activity to exceed area targets Remain fully aware of competitor activity and deploy effective appropriate strategies to retain and improve market share in consultation with the Regional Controller/Divisional Manager Resolve escalated customer disputes and remedy root cause as required Coach and develop Store Manager, Assistant Store Manager and Sales Assistant colleagues to deliver outstanding service Proactively seek and build great working relationships with key members of support functions Develop knowledge of the Area, responding to requirements of local customer demographics Forecast, plan and implement the recruitment, onboarding and induction of Store Manager, Assistant Store Manager and Sales Assistant colleagues across the area to maintain effective establishment levels Ensure all Store Managers and teams are effectively trained and progressed to the appropriate skill level.

Actively build succession through growing talent within the area at Store Manager, Assistant Store Manager and Sales Assistant level Required profile Leading teams in multi-site management Employee Management Systems Management of Profit and Loss statements Operational experience within a Trade or Retail environment Ability to manage a diverse range of activities Effective at planning and prioritising Proven track record in achieving results Skilled in effective communication Extensive experience in a customer orientated environment Complaint with Microsoft products The ability and motivation to continually develop product and industry knowledge.

Full UK Driving License (to be held for at least 1 year) What we offer Competitive starting salary with yearly reviews Competitive uncapped bonus structure 33 days of annual leave, including bank holidays Great work/life balance Generous company pension contributions Excellent career progression:
We develop our people with online opportunities and the PPG Training Academy Fantastic company-funded private healthcare plan, with options to extend coverage to family members Generous staff discount on paint and decorating tools at Johnstones Decorating Centre Colleague recognition program that recognises and rewards our colleagues Inclusive and engaging workplace We foster a culture of inclusion for all (Our engagement scores show it!)

Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme

Skills:

manager Area Manager Field Based