Administration Services Coordinator; in-office, Carrollton, GA)

It's fun to work in a company where people truly BELIEVE in what they're doing!  We're committed to bringing passion and customer focus to the business.

SMI is a leading provider in government payment solutions, developing state-of-the-art solutions and running complex human services operations. We are focused on serving our government clients and their end-customers: some of the most in-need families and individuals in the United States. Our mission is to “Go the Extra Mile with a Passion to Serve”. With over 50 years in operation as a family-owned and operated business, SMI has grown to over 700 employees across the country.

SMI considers its employees and customers as part of our extended family.  We are truly a family, serving families.

** The Corporate Services Coordinator supports the day-to-day operations of SMI's Corporate Office by providing front office, administrative, mail, facilities, hospitality, meeting, and general corporate support. This position serves as a central resource for employees, visitors, vendors, and various departments and is responsible for helping ensure the Corporate Office remains professional, organized, welcoming, secure, and well-supported.
** The Corporate Services Coordinator works closely with departments throughout the organization, including Accounting, Human Resources, and Administration, and must demonstrate strong organization, professionalism, confidentiality, initiative, and a willingness to assist wherever needed. A wide degree of creativity, flexibility, and latitude is expected.  Front Office & Corporate Services
* Serve as a professional and welcoming point of contact for employees, visitors, vendors, partners, and guests entering the Corporate Office. Provide appropriate assistance and follow established visitors and security procedures.
* Provide general administrative and front office support to departments and leadership as needed.
* Assist with company errands and other general corporate needs as requested.

Corporate Mail & Shipping
* Coordinate all Corporate Office mail services, including receiving, sorting, scanning, distributing, and mailing correspondence.
* Prepare outgoing mail, including postage and certified mail, and ensure items are processed accurately and timely.
* Receive incoming packages and coordinate internal distribution.
* Prepare, package, and coordinate outgoing shipments and maintain applicable tracking information.
* Assist departments with special mailing and shipping needs as requested.

Accounts Payable & Banking Support
* Work closely with the accounting team to provide administrative support for check deposits and other related items.
* Assist with preparing and processing bank deposits as directed.
* Coordinate certified mail and other trackable financial correspondence.
* Maintain confidentiality and proper handling of checks, financial information, and other sensitive documents.

Office Supplies & Workplace Support
* Monitor and maintain appropriate inventory of general office supplies. Order office supplies and special-requested items for departments as needed, including but not limited to coffee, water, paper, kitchen, meeting, and hospitality supplies.
* Coordinate with cleaning staff and other vendors as needed regarding office needs, special requests, supplies, scheduling, or areas requiring attention.
* Communicate facility maintenance or repair needs to the appropriate internal or external resource.

Meetings, Meals & Corporate Hospitality
* Serve as an office host for all in-office meetings, corporate lunches, employee gatherings, and other scheduled events. Work with internal teams, restaurants, caterers, and vendors to ensure hospitality needs are coordinated effectively.
* Coordinate meals, refreshments, room…