Student Assistant - Service Desk, and Residence

Job Title:

Student Assistant - Service Desk, Housing and Residence Life

Location:

UWG Recruiting Location

Regular/Temporary:
Temporary

Full/Part Time:
Part-Time

University of West Georgia (UWG) invites applications for the Student Assistant - Service Desk, Housing and Residence Life role. This role supports Housing and Residence Life operations, providing safe, secure, and excellent customer service within the residential communities.

• Safety and Security Oversight:
  Take charge of maintaining a safe and secure environment within the residential communities, responding promptly and effectively to any security concerns or emergencies and utilizing software effectively.
• Service Desk Operations:
  Collaborate closely with the residence hall's leadership team to efficiently manage Service Desk operations, ensuring smooth functioning at all times.
• Compliance and Policy Adherence:
  Demonstrate a comprehensive understanding of University policies, rules, and regulations, and consistently uphold them in all interactions and operations.
• Procedural Adherence:
  Follow established Service Desk procedures diligently to ensure consistency and reliability in service delivery.
• Customer Service Excellence:
  Deliver exceptional customer service to residents, guests, and housing staff, addressing inquiries and concerns promptly, courteously, and effectively.

• Must be a current University of West Georgia student enrolled in a minimum of six credit hours and maintaining at least a 2.0 cumulative grade-point average.

• Preference given to continuing employees of Housing and Residence Life in good standing and to students who live on campus.

• Sitting for long periods of time.
• Occasional walking and standing.

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia; confirmation of credentials and employment history reflected in your application materials and references; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made subject to applicable federal and state laws, and to the Bylaws and Policies of the Board of Regents (BOR) and the University System of Georgia (USG).

The University of West Georgia is an equal opportunity, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of UWG to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws.