CIM Supervisor

Passionate, driven people dedicated to making a difference in healthcare.

2K Sign On Bonus

5 or more years of sterile processing technician experience required

Surgical Scrub technician with a focus in Orthopedics preferred

Up to one year of supervisory experience preferred

Specialty Care sterile processing teams play a vital role in the health and well-being of our patients. By tracking and sterilizing vital surgical instruments, we reduce the risk of infection, lost instruments, incomplete trays, and surgeon frustration. Our certified technicians provide the expertise, quality control, and strict regulatory compliance to keep the operating room running smoothly. Our SPM supervisors and managers are also instrumental in overseeing operations, conducting in-service training, and working with hospital administrators and staff to find and implement efficiencies that provide on‑time service delivery, reduce costs, and ensure patient safety.

Acts as a Lead for the staff assigned to designated hospitals, reviews productivity, scheduling, inventory, physician relations, customer relations and clinical activities for hospital and clinical technicians in specific assigned hospitals. Manages clinical procedures and activities at the account or program(s) to achieve targeted quality outcomes and compliance with The Joint Commission standards, the Company’s policies, applicable policies at the account(s) or program(s), and other applicable regulatory requirements.

Performs clinical services with technicians.

• Provide leadership to clinical associates for all operations in the assigned accounts
  • Coordinate the scheduling of clinical associates, including vacation scheduling and interim coverage.
  • Work with Director to review productivity, labor and the budget to meet or exceed targets.
  • Lead clinical activities to meet or exceed targeted quality outcomes.
  • Lead clinical activities to comply with:
    • The Joint Commission standards;
    • The Company’s policies;
    • Applicable policies at the account(s) or program(s);
    • Other applicable regulatory requirements; and
  • Monitor equipment operations and maintenance requirements.
  • Manage inventory and equipment practices.
  • Oversee the required documentation of procedures performed for medical and billing record purposes.
  • Monitor credentialing files for associates.
  • Manage the implementation of new or modified information systems, policies, procedures or guidelines.
  • Present data to hospital committees and the surgeons on at least a quarterly basis.
  • Work with Director to develop and implement corrective action to address clinical, credentialing or operational issues such as charge capture, time reporting, quality reporting, information systems, and inventory management.
  • Maintain a presence in hospital Operating Rooms as needed for troubleshooting or to provide other communication when necessary.
  • Responsible for area reporting for quality of programs, asset management, staffing and recruiting, local leadership, budget variances and customer account service growth.
• Build relationships with physicians, operating room staff, and customers including hospital administrators, and hospital materials management and billing employees to
  • Meet contractual requirements;
  • Resolve clinical, credentialing or operational issues;
  • Maintain client satisfaction;
  • Retain and grow account(s) or program(s); and
  • Market new services.
• Assist with employment activities of clinical associates that may include but not be limited to the following areas
  • Recruit, interview and hire new associates;
  • Develop associates through orientation, training and education;
  • Appraise and reward performance;
  • Manage employee relations issues;
  • Develop and manage open communications;
  • Conduct regular associate meetings; and
  • Manage change.
• Manage the start-up of a new account or program, or new service line at an existing account or program.
• Perform clinical services on a regular basis and has credentialing privileges at the account or program(s).
• Decontaminate, inspect, and assemble specialized instruments and trays for the assigned hospital as per the Specialty Care contract.
• Live the Specialty Care Values – Integrity, Teamwork,…