Medical Assistant

• Employee Type FT Non-Exempt

Description

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state spine and joint care organization providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include IPS in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. We are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand.

We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.

Under general supervision of a licensed provider, as a Medical Assistant , one must be able to effectively chart within the EMR system, provide referrals and perform clinical duties. We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department.

This job is a full
-time , benefited position at Summit Spine & Joint Centers that reports to the Assistant Operations Manager. This position’s primary locations will be for region 08 clinic locations (see below) and subject to change based on coverage/business needs.

• Interviews patients, measures vital signs, and other pertinent information as required by the department.
• Record information is a patient's chart.
• Reviews medication with patients and charts all allergies, surgeries, family history, past medical history and social history of the patient.
• Assist with providing educational information and after care instructions during or after visit.
• Gather appropriate documents or signatures necessary to assist the provider in treatment decisions.
• Gather incoming records and make sure that it is recorded in the patient chart at time of the visit.
• Knowledge of basic office equipment (phone, fax, scanner copy machine)
• Relays clinical instructions /orders to the pharmacy via computer, phone or fax.
• Ensures the exam rooms are clean, stocked, and appropriately set up each day prior to patient visits.
• Contributes to team effort by accomplishing related results as needed.
• Must be able to exercise diplomacy and tact to provide excellent customer service for patients. Practice confidentiality and privacy protocols in accordance with clinic policies and HIPAA requirements.
• Able to use customer service principles and techniques to deal with patients calmly.
• Must be able to multitask and handle other duties that may be assigned.
• Relay messages to physicians and return phone calls to patients.

Must be willing to travel to other locations

Detail-oriented

Willingness to cross-train on all other clinical responsibilities including but not limited to MA/ Fluoro tasks.

Experience using EClinical Works or other EMR (Electronic Medical Record) systems preferred

1-year clinical experience preferred

Bachelor's Degree preferred, or equivalent combination of education, training, and experience

The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers’ work; and use established de-escalation and escalation procedures when appropriate.

The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position.