Retail Team Lead

Retail Team Lead

Goodwill Industries of the Southern Rivers – Carrollton, GA (South Park Street).

Type:
Full-time.

The retail store is looking for a hard‑working and dedicated Retail Team Lead.

A full‑time position averages 32‑40 hours per week. Hours fluctuate based on business needs. The Retail Team Lead must be available to work any shift Monday through Sunday. The role includes cross‑training across all areas of the retail operation.

• Ensures proper maintenance, reporting, and management of the store's financial assets such as cash register tills, cash deposits, and the change fund.
• Supervises team members to ensure they provide customers with the best service experience.
• Delegates tasks and duties for all store team members.
• Creates an environment that allows team members to achieve their expectations, goals, and performance measures.
• Meets or exceeds daily retail store goals.
• Develops relationships with donors and customers.
• Assists customers with purchases and pricing.
• Ensures the sales floor layout is customer‑friendly.
• Checks pricing to ensure policies and proper formats are utilized.
• Understands item pricing and the "color of the week".
• Assists with hiring and onboarding of new team members.
• Understands and practices all safety requirements.
• Performs other duties as assigned by Store Manager.

• High School Diploma or General Education Degree (GED).
• Two years of supervisory experience leading a team.
• Basic math skills.
• Basic computer skills.
• Prior experience working in a retail or customer service‑related environment.
• Cash handling experience.
• Warehouse experience, preferred.

• Paid at an hourly rate.
• Medical, Dental, Vision, and Life insurance.
• A generous paid time off (PTO) plan.
• 401(k) with a company match.

Goodwill Industries of the Southern Rivers, Inc. is committed to our mission of Developing People, Changing Lives, and Building Communities. We seek to empower people with skills and opportunities to live fulfilled lives. Our values are Honesty, Integrity, Respect, Excellence, and Service.

Goodwill

SR is an equal opportunity employer. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.