Product Analyst

PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of home ownership through the complete mortgage journey.

As a Product Analyst I, you will join the Product Management team and learn to support the delivery of technology solutions that enhance the mortgage loan process. This entry-level role focuses on participating in team activities, gathering basic requirements, documenting user stories under guidance, and executing assigned tasks within an Agile framework.

The Product Analyst I will:

• Participates in organizational analysis to identify current capabilities and identify opportunities for improvement
• Gathers business requirements that affect technology systems, and engages with technology partners to develop solutions through the technology change process
• Writes and communicates requirements and user stories following a standardized Agile framework
• Works effectively inside a Scrum or Kanban team
• Documents acceptance criteria for user stories with guidance
• Collaborates with Tech Leads and UAT to define when user stories are done
• Manages stakeholders and teams of people across functional areas to implement a project
• Coordinates risk assessment and uses risk assessment output to help mitigate risks to the project
• Participates in backlog grooming sessions for ongoing roadmap planning
• Executes on test scripts developed in the design and implementation phases
• Performs other related duties as required and assigned
• Demonstrates behaviors that are aligned with the organization’s desired culture and values

• 4‑Year college degree (Bachelor) or equivalent work experience
• 0‑2 years of relevant experience (including internships or coursework related to business analysis, product management, or Agile methodologies)
• Excellent interpersonal, verbal and written communication skills
• Excellent organizational skills
• Highly proficient in the G‑Suite (Docs, Sheets, Slides, etc.)
• Data analysis experience a plus
• Eagerness to learn data analysis and BI tools (experience is a plus)
• Familiarity with Salesforce CRM, JIRA, Confluence, or similar tools is a plus
• Must be a team player with a strong desire to learn and contribute, with the ability to work independently on assigned tasks
• Proven track record at delivering timely and accurate information in a fast‑paced environment
• Excellent critical thinking, problem‑solving and mathematical skills, using sound judgment
• Financial Services and, if possible, mortgage industry experience preferred
• Strong business acumen and ability to interface with executive management

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long‑term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

To learn more about our benefits visit: (Use the "Apply for this Job" box below)./benefits

For residents with state‑required benefit information, additional information can be found at:

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and café‑style dining (select locations)
• Retirement benefits, life insurance, 401(k) match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsor ships

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range – Building skills and experience in the role
• Mid‑range – Experience and skills align with proficiency in the role
• Higher in range – Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance‑based compensation and/or stock‑based incentives awarded to employees based on company and individual performance.

$65,000 – $100,000

OFFICE