Account Admin

Exciting Career Opportunity:
Account Admin Needed

With a legacy of excellence spanning over two decades, our esteemed corporation is at the forefront of the home automation, media systems, and home entertainment scene in Texas. We pride ourselves on integrating convenience into our clients' homes through seamless service delivery. In line with our expansion and dedicated service to our clients, we are on the lookout for a skilled and detail-oriented Account Admin to join our vibrant team.

This role is crucial for managing our customer accounts efficiently and ensuring the highest level of customer satisfaction.

• Full-time role with a competitive salary
• Opportunities for advancement and professional growth
• Supportive training to equip you for success
• Attractive employee benefits package, including 401k with company match
• Employee discounts on leading-edge home technology products
• Generous PTO and paid holidays
• Access to health, dental, and vision insurance after 60 days
• An innovative and collaborative work environment

• Maintain and manage customer accounts with precision and care
• Process orders, payments, and resolve any account issues
• Provide exceptional customer service, including handling enquiries and offering solutions
• Create and update records ensuring accuracy and validity of information
• Collaborate with team members to achieve better results
• Gather feedback directly from customers to improve services and customer experience
• Stay up-to-date with new products and features
• Additional responsibilities may be assigned by the manager as needed.

• Exceptional attention to detail and problem-solving skills
• Strong organizational and time management abilities
• Outstanding communication and interpersonal skills
• Ability to work independently and as part of a team
• Proven experience in account management or related field is advantageous
• Adaptability and flexibility to manage various tasks

• High school diploma required;
  Bachelor’s degree in Business Administration or related field preferred
• Minimum of 2 years’ experience in account management, administrative support, or customer service
• Proficiency in MS Office and CRM software
• Experience in the home technology industry is a plus

The Account Admin plays a pivotal role in managing and nurturing customer accounts, ensuring operational efficiency and high levels of customer satisfaction.

• Job Type: Full-time
• Location:
  
  Based in Texas
• Benefits:
  Competitive salary, 401k, PTO, Health Insurance

If you have a passion for providing outstanding customer service and thrive in a fast-paced environment, join our team as an Account Admin and help us continue to provide integrated home technology solutions to our clients.

Company Website:

* We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.*