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Customer Support Specialist
Job in
Carrollton, Dallas County, Texas, 75011, USA
Listed on 2025-10-31
Listing for:
CellGate Access Control Systems
Full Time
position Listed on 2025-10-31
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Cell Gate - Gold Key Support Team
Join our elite customer support team at Cell Gate, where you'll provide top-tier support for our access control solutions to homeowners, property managers, and dealers.
Base pay range$18.00/hr - $20.00/hr
Key Responsibilities:- Guide customers through product activation and implementation.
- Manage customer data and cases in Salesforce.
- Provide support and troubleshooting.
- Maintain detailed customer accounts and documentation.
Qualifications:
- Professional phone and email communication skills.
- Strong problem‑solving abilities.
- Detail‑oriented with excellent time management.
- Basic software proficiency.
- Ability to handle both customer support and onboarding of new client set‑ups.
- Technical aptitude and willingness to learn.
- Salesforce experience preferred.
- Bilingual in Spanish and English.
Cell Gate offers innovative access control solutions, and we're looking for someone who can deliver exceptional customer experiences in both Spanish and English.
Join our team and help shape the future of property access control. Apply now!
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