Specialist, Quality Technical Services

Specialist, Quality Technical Services
** Description of

Essential Job Functions:

** Perform engineering reviews of design documentation for compliance with stated requirements, including vendor manuals and company records. Maintain a working knowledge of government and industry quality assurance codes and standards.
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* Supervisory Responsibilities:

** This job has no supervisory responsibilities.
** Qualification Requirements**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
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* Education and Experience:

** Bachelor’s degree in mechanical engineering, electrical/electronic engineering, manufacturing engineering, or related technical fields or equivalent experience. 3-7+ years of experience in a quality or technical support role (preferably quality in a manufacturing setting) involving mechanics, electronics, PLC programming, electrical, and related areas. Working knowledge and experience with customized electronic control systems. Training and presentation experience with customers and/or coworkers.
** Computer Skills
** Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases, and automated systems to accomplish work.
** Other Skills, Abilities, or

Competencies:

** Excellent interpersonal and communication skills. Experience communicating with customers and/or suppliers. Customer service orientation and approach to daily responsibilities.  Ability to function as a team member and contribute to group goals.  Ability to communicate technical information in a non-technical manner. Ability to write reports, business correspondence, and procedure manuals.  Ability to define problems, collect data, establish facts, and draw valid conclusions.  

Basic working knowledge of electrical circuits (knowledge of electrical controls is a plus). Ability to organize personal workload, prioritize activities, and accomplish tasks under deadline pressure. Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardizations exist. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Strong oral and written technical communication skills to communicate with managers, fellow employees, customers, and vendors. Maintain thorough knowledge and understanding of each customer’s specifications, standards, and other engineering requirements. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to work in a group setting and independently while multi-tasking and adjusting to changing priorities in a minimally supervised fast paced environment.

General understanding and working knowledge of manufacturing, assembly, sewing, and welding equipment and tooling including design, gauges, equipment design, automation, robotics, or manufacturing processes. Working knowledge of material types, specifications, and characteristics used in dock levelers, dock seals & shelters, impactable dock doors, high speed and high performance doors, and other entrance automation products and warehouse solutions. Quality Management – Working knowledge of the principles, methods, and tools of quality assurance, quality control, and reliability used to ensure that a project, system, or product fulfills requirements and standards.  

Manufacturing - Knowledge of specifications, tools, inputs, raw materials, outputs, and waste related to the manufacture of prototypes, models, systems, or other products. Mathematical Concepts - Requires the ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Includes…